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Hotel · Sao Paulo · Sao Paulo

Mercure Sao Paulo Pamplona

A 4-star hotel in Sao Paulo's Jardins area, within walking distance of Avenida Paulista and the MASP museum.

  • 5-minute walk to Paroquia da Assuncao de Nossa Senhora
  • Rooftop pool and fitness centre
  • 24-hour reception and express check-in/out
8.2 Great 600 reviews Booking.com 8.2 · 600 reviews

About

Mercure Sao Paulo Pamplona

Mercure Sao Paulo Pamplona sits on Rua Pamplona in the Jardins district, a safe and lively area known for upscale shops and restaurants. The hotel is about a 5-minute walk from Paroquia da Assuncao de Nossa Senhora and within easy reach of Avenida Paulista, the city's main commercial artery.

The property offers a rooftop pool, a fitness centre, and a solarium, along with a restaurant and bar. Rooms are described as large, clean, and modern, with air conditioning, balconies, and flat-screen TVs. Both standard and adapted rooms are available.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Excellent location in Jardins — Guests consistently praise the safe, lively neighborhood with many restaurants and shops, and the easy walk to Avenida Paulista and the MASP museum.
  • Spacious, modern rooms — Rooms are described as large, clean, and recently renovated, with comfortable beds, balconies, and good amenities.
  • Rooftop pool and gym — Guests enjoy the rooftop pool, fitness centre, and sauna, which offer a relaxing break after exploring the city.
  • Friendly and helpful staff — Staff are repeatedly noted as sweet, helpful, and accommodating, from early check-in to restaurant recommendations.
  • Good value for money — Many guests feel the price is fair given the location, room size, and amenities.

Worth weighing

4 to weigh
  • Possible street noise — Some guests mention that noise from the street can be bothersome, especially in rooms facing the road.
  • Unstable Wi-Fi in some cases — A guest reported unstable internet, though staff attempted to resolve the issue.
  • Early check-in may cost extra — Early check-in is available on request but at an additional cost, which may not be refunded unless you check out very early.
  • Facilities rating lower than other categories — While rooms and service score well, the facilities category rates lower, suggesting some areas may feel dated or limited.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Superior Room One King Bed One Single Bed

  • 1 King-size bed
  • Shower
  • Balcony
  • Air conditioning

Superior King Room

  • 1 King-size bed
  • Shower
  • Balcony
  • Air conditioning

Standard Twin Room

  • 2 Single beds
  • Shower
  • Balcony
  • Air conditioning

Privilege Room King Size Bed

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Balcony
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • Air conditioning
  • Lift
  • No smoking on site
  • Safe deposit box
  • Key card access

Services

  • 24-hour reception
  • Express check-in/out
  • VIP check-in/out
  • Luggage storage
  • Room service
  • Laundry
  • Dry cleaning
  • Housekeeping

Food & Drink

  • Restaurant
  • Bar/Lounge area
  • In-room breakfast
  • Special diet menus
  • Children's buffet
  • Welcome drink
  • Happy hour

Recreation

  • Outdoor swimming pool
  • Sun loungers
  • Sun terrace
  • Solarium
  • Fitness centre
  • Garden area

Room Amenities

  • Mini-bar
  • Electric kettle
  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
  • Ironing facilities
  • Free toiletries

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.2
Great 600 reviews

Guest-rated 8.2/10 from 600 reviews

Booking.com · 8.2 · 600 reviews
8.2Verified guest

“We had a lovely stay at this comfortable hotel in a safe, upscale area. The location in Jardins was ideal, with a short walk to Avenida Paulista. Our room was spacious, spotless, and well-equipped. The staff were exceptionally friendly and helpful. We also made good use of the rooftop pool and gym.”

8.2Verified guest

“They gave us an early check-in room as requested, though there was an extra charge. That fee was refunded when we checked out at 4 AM on our last day. Quite civilized.”

8.2Verified guest

“A pleasant place to stay in Sao Paulo with no complaints. The room met our needs.”

8.2Verified guest

“The hotel is in a lively yet safe neighborhood. Breakfast had plenty of options, and the reception staff were especially helpful and kind. The facilities were very clean.”

8.2Verified guest

“Staff are wonderful, the location is great, and the rooms are huge and comfortable. A really good hotel.”

8.2Verified guest

“The room is big.”

04 — Location

Getting around Sao Paulo

The property sits in Sao Paulo.

Avenida Paulista: Sao Paulo's main avenue, about a 10-minute walk from the hotel, offers museums, shopping, and cultural attractions.

Jardins: An upscale neighborhood known for designer boutiques, gourmet restaurants, and leafy streets, right on the hotel's doorstep.

MASP: The Sao Paulo Museum of Art is across the street from the hotel, a top cultural stop for art lovers.

Rua Pamplona, 1315, Sao Paulo, Sao Paulo, 01405002, Brazil

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
58 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is until 12:00.

Is parking available at the hotel?

Yes, the hotel offers parking, including valet parking.

Are pets allowed?

Yes, pets are allowed at the property.

Does the hotel have a pool?

Yes, there is an outdoor swimming pool on the rooftop, with sun loungers and a sun terrace.

Is breakfast included?

The input does not specify whether breakfast is included, but the hotel offers an in-room breakfast option and a restaurant.

Are there rooms for guests with disabilities?

Yes, the hotel has adapted rooms and facilities for disabled guests, including wheelchair access and adapted bathrooms.

The bottom line

Mercure Sao Paulo Pamplona is a dependable choice for travelers who want a safe, central base in Sao Paulo with comfortable rooms and a rooftop pool. It's especially suited for first-time visitors who plan to explore Avenida Paulista and the Jardins area.

8.2A solid, well-located option with a few minor trade-offs.

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